Inn Collection Group re-openings set to create 1,000 jobs

The Inn Collection Group – which is based in the North East and operates properties across the UK – is set to re-open 12 sites in 2023, creating almost 1,000 additional jobs across its estate.

The group has seen rapid growth since 2019 and is set to see its trading premises grow by almost a third this calendar year as extensive refurbishments complete across venues in Tyne & Wear, Cumbria, Lancashire, North Wales and North Yorkshire.

Already employing 900 people across its network of pub with rooms properties, filling the positions created by these re-openings will see the company – which was named best pub employer at the 2019 and 2020 Publican Awards – grow its headcount to almost 2,000 people.

Applications are being invited for a wide range of roles including general and assistant managers, head chefs and front of house opportunities.

Offering competitive salaries, an attractive benefits package, and a dedicated employee support programme, many of the vacancies available also offer live-in options as the company looks to overcome one of the main barriers to recruitment in more rural locales.

The Inn Collection Group’s people director, Liz Robertson, said: “It is an exciting time for The Inn Collection Group with so many sites coming back from refurbishment and recruiting their re-opening teams.

“It is a real source of pride that we are looking to expand our people base and that we can offer rewarding positions in great locations with a fantastic company.

“Some positions are being recruited for the very first time by the group, such as the general manager role at our Betws-y-Coed property The Swallow Falls Inn, while some like the general manager role at The Temperance Inn in Ambleside are because we’ve seen internal progression of colleagues developing and moving into new roles within ICG.

“The return to trading of the sites under refurbishment is the growth focus for us this year and our new colleagues are going to play a key role, alongside our already valued colleagues, in delivering our goals.”

Managing director Sean Donkin – who started out with The Inn Collection Group as general manager at The Bamburgh Castle Inn in 2008 before taking on the managing directorship in 2018 – added: “Making the hospitality industry one in which people can see themselves long-term and where they can build a career is incredibly important not just to the company, but to me personally as well.

“It is an incredibly rewarding business where making people happy is the key focus, something which drives us not only in how we want our customers to feel with us, but our people too.

“We have significantly strengthened our head office people support team in the last 12 months and have invested in several support structures too, demonstrating our commitment to our teams and determination to offer high-quality jobs.

“That will continue going forward and we will be communicating details of the significant investment we have been making recently with regards to staff accommodation as we aim to remove barriers that prevent people forging their path in hospitality.”

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